We will accept complaints against any online gambling operator that are of a transactional nature. Will reserve the right to decline complaints under the following circumstances: Where the complaint is frivolous or vexatious. Where the complaint has already been considered by another ADR service. Our casino complaints service is available free for our players. We do our best to mediate between players and online casinos. Our Alternative Dispute Resolution official holds Associate level membership with the Chartered Institute of Arbitrators.
Ftc Scam Complaint
Have a question or concern? Help is just a click or a phone call away. We offer a variety of options for you to get in touch with a member our friendly and professional customer support staff.
| Email your questions and comments to us at NJSupport@harrahscasino.com . For questions or concerns relating to your HarrahsCasino.com account, please include your account number to ensure prompt service. We always try to get back to you within 72 hours. |
Ftc Consumer Complaints
Ftc Complaint Form Online
| Telephone | |
| New Jersey Toll Free: 1-855-218-6230 | |
| FAQ’s |
| Have a question? Click here to search all our FAQs for HarrahsCasino.com in New Jersey! |
| HarrahsCasino.com Formal Complaints Procedure |
| We are committed to ensuring our players receive a high standard of service. If at any point you are dissatisfied with the service you’ve received, or the way your issue has been dealt with, you can make a formal complaint by writing to njcomplaints@harrahscasino.com, detailing your complaint.To contact our regular Support Team, please email NJSupport@harrahscasino.com.Have a question or concern regarding a Caesars Entertainment property in Atlantic City? Contact property customer service for our Atlantic region at 1-800-542-7724 or visit them online at https://www.totalrewards.com/CustomerService.do? |
| Internet Gaming Disputes & Inquiries |
| In accordance with N.J.A.C. 13:69O-1.2r, a DISPUTE is an “unresolvable complaint after all reasonable means have been exhausted by the casino license permit holder.”All Internet Dispute Forms filed with the Division must be accompanied with a copy of the original complaint filed with the casino license permit holder and the response which led to the filing of the dispute form.The New Jersey Division of Gaming Enforcement requires all operators to have effective systems in place for receiving, recording, managing and investigating Internet gaming customer complaints. You must first file a complaint directly with the casino following the procedure identified on their website. ALL complaints must be filed and a response received from the casino license permit holder BEFORE AN INTERNET DISPUTE FORM IS FILED WITH THE DIVISION.Internet Gaming Dispute Form |
Disappointed by a product or service you’ve paid for? The FTC has tips to help you get your money back. You can use our sample complaint letter to ask the seller or manufacturer for a refund, get tips and strategies for making your case, and find organizations that may be able to help. Don’t be fooled by scammers who promise to get your money back for a fee.
You’ll also find information about the FTC’s refund program. The FTC sues companies that make deceptive claims about their products and services. These lawsuits sometimes result in refunds for the people affected.